Why is my Xbox one not working?
Again, an obvious one, but if you are using the wireless connection on the Xbox One and receiving an error, try a wired connection via Ethernet.
Cycle your Xbox One.
Hold down the power button for 5 seconds until it shuts down, then unplug the system and wait 30 seconds.
Plug it back in and turn it on.
How do I get my Xbox one repaired?
Getting your Xbox console or Kinect sensor serviced
- Sign in to the Device repair page with your Microsoft account credentials.
- In the Overview section of the Device repair page, select Repair my device.
- Follow the onscreen steps to complete your service order request.
Can an Xbox be fixed?
If your Xbox One doesn’t fall under the following easily addressed categories, you’ll need to take your Xbox One into a repair service to have it fixed for you. Opening and attempting to fix an Xbox One will void the console’s warranty, and may result in irreparable damage to the console.
Can Gamestop fix my Xbox one?
Gamestop offers Xbox One repairs, PS4 repairs, Nintendo Switch repairs. We also repair Xbox one controllers, PS4 controllers, Nintendo Switch controllers and Nintendo Switch docking stations.